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Canon Professional Services – Wow! Just Wow! My First Experience Was Amazing…


Sadly, I didn't even know about Canon Professional Services until a friend of mine mentioned it. I'm not sure how I missed that one. However, I am so glad that I joined. My first experience was wonderful and I have no regrets.

I qualified for the Platinum level based on the amount of Canon gear that I own. You can find out about the various levels by visiting the CPS website.

Here's My First Experience....

When I was shooting in Tampa, my camera slipped from the strap and hit lens first into the asphalt. Thankfully, I had a UV filter that took the hit and the filter glass shattered on the asphalt.

The incident above happened on a Friday. The following Monday morning I called Canon CPS and got Liz. She was extremely helpful and within minutes I received an email with an OVERNIGHT FedEx label to send both my camera body and lens to Canon with the shipping paid for by Canon.

Canon received my gear on Tuesday morning and I had a quote for the repairs around lunch time. The camera body was fine and the lens repairs were 30% off because I'm a Platinum CPS member.

Amazingly, both pieces were shipped back out to me via overnight FedEx (paid for by Canon) on Tuesday and I had the gear by 10:30 a.m. Wednesday to use on my afternoon shoot.

There are other awesome details not included above, but I wanted to share the key highlights.

What a great experience! As a full-time professional commercial photographer, my gear is critical. Thanks to the CPS program, I can rest a little easier now.

Thanks Canon!

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David Williams

About The Author: David Williams is a professional still photographer and videographer focusing on corporate and commercial work. His love for still photography began in 1982 while still in High School. David started making money at photography in 1982. David and his wife Brenda started working together in photography in 1988 when they met and were married in 1989. Brenda is the photo editor for the business. David and Brenda have two daughters in their 20's. Please be sure to get a quote for services if needed: our goal is to respond as promptly as possible. You may also call David direct at 919.628.2902. You may share this content using the larger social icons above this bio section. You may find David on various social platforms by clicking the smaller icons to the left of this paragraph under David's headshot. Please visit our home page as well.